Return an Online Purchase by Mail - U.S. Only

For orders shipped within the United States, you can now start your return online by choosing the order containing the item(s) you would like to return from your Order History and click/tap on the Return button, then select “Return by Mail” as your Return Method when prompted. If the return button doesn't launch, ensure the pop-up blocker is switched off. If you are experiencing other issues follow the steps here to return on your own.

NOTE: Your return may not update on our site until after the return has processed in the Returns Center. For the most up to date information, before your return has reached the Return Center, you may use the tracking number provided to you. Please keep your receipt from USPS, as this contains the tracking number. Once the tracking shows the return has been delivered to our Returns Center, please allow 7 days for processing and 3-5 business days to receive the refund.

For orders shipped Outside the U.S. click here.

RÉPONSES ASSOCIÉES :

Je vis en dehors des États-Unis, comment puis-je retourner des articles achetés en ligne ?.

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